Finance reports: Save your customised layouts

Are your disability details up to date in ESS?

Buying goods and services? Key steps to speed delivery and payment

Top tips for setting up your team structure

New improved forms for booking KIT/ SPLIT days

If you need to book a ‘Keep in Touch’ (KIT) or ‘Shared Parental in Touch’ (SPLIT) day, a new improved process will make it easier for both you and your manager

Improvements to the IBC access form

It’s now easier for managers to add or change their employees’ access to different parts of the IBC portal

Web chat expanded giving you better support with your queries

You can now get instant support through web chat on over 63 different guidance pages on the Shared Service portal

Understanding your payslip

Does your April payslip look different this month?

Your P60 is now available to view online

You can now go online to access your P60 end of year tax certificate – providing you with information on the tax you have paid on your salary in the tax year

Budget holders: Get prepared for the end of the financial year

New and improved Shared Services applications

Work is continually taking place to update and improve the Shared Services (IBC) platform in response to your feedback

Enhanced guidance pages

Get instant support with your IBC enquiries

Do you have an issue that you are struggling to solve using self-service and online guidance? It now takes less than 20 seconds to get touch with Customer Support - through the IBC’s new web chat feature.

Changes to My Enquiry Options

From today, 8 October, you will see new options have been added to the “My Enquiry” drop down list, which help ensure your enquiry reaches the right team, first time