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If you need to book a ‘Keep in Touch’ (KIT) or ‘Shared Parental in Touch’ (SPLIT) day, a new improved process will make it easier for both you and your manager
It’s now easier for managers to add or change their employees’ access to different parts of the IBC portal
You can now get instant support through web chat on over 63 different guidance pages on the Shared Service portal
Does your April payslip look different this month?
You can now go online to access your P60 end of year tax certificate – providing you with information on the tax you have paid on your salary in the tax year
Work is continually taking place to update and improve the Shared Services (IBC) platform in response to your feedback
Do you have an issue that you are struggling to solve using self-service and online guidance? It now takes less than 20 seconds to get touch with Customer Support - through the IBC’s new web chat feature.
From today, 8 October, you will see new options have been added to the “My Enquiry” drop down list, which help ensure your enquiry reaches the right team, first time