Have we got your Email?

Verify Your Personal Email Address

Mar 27 2026

Verifying your personal email address in My Information’ is an important step in keeping your information safe and ensuring you continue to receive essential documents.

Many colleagues have already added a personal email address, but a large number have not yet completed the verification step. Verifying your address confirms it is genuinely yours, providing a secure and reliable way for us to contact you throughout your time with us and, if necessary, after you leave.

With the growing threat of identity theft and cyber-crime, having a verified and secure communication channel helps us protect your personal information and ensures it is only ever sent to the right place.

A verified email also allows us to confidently expand the types of information we can share digitally in future. Completing verification now means you’re fully prepared for any communications we may need to send to you later. 

Please take a moment to verify your personal email today. It’s quick, secure, and helps us support you more effectively.

What You Need to Do

  1. Go to My Information via the Shared Services Portal

  1. Click Edit Personal Details

  1. Enter a personal (non‑work) email address

  1. Click Verify Email

  1. Check your inbox (or junk folder) for a 4‑digit code

  1. Enter the code to complete verification

  1. Look for the green Email Verified message