Trouble viewing your payslip? Here’s what to do

Aug 28 2026

If you’re experiencing issues accessing your payslip or other Shared Services systems its most likely because you need to clear your cache. 

Before contacting us, we recommend you take the following steps: 

  • Clear your cachethis will resolve most issues. 

  • Consider your browser – we recommend using Microsoft Edge to access our systems.

To help you, we’ve created some guidance with instructions on how to clear your cache, along with other useful tips.