Test and Trace

Everything you need to know about getting a test for coronavirus and the Local Tracing Service in Hampshire

If you receive a text or telephone call from 01962 826982, please be assured this is from the Hampshire Local Tracing Service. It is not a scam call.

Please do not call this number unless directed to do so by the Local Tracing Service. The Local Tracing Service will not ask you for financial information.

Please answer calls from the Test and Trace service (number above) and help keep Hampshire Safe.

Hampshire Local Tracing Service

Hampshire Local Tracing Service phone: 01962 826982

A Local Tracing Partnership has been set up between Public Health England, Hampshire and the Isle of Wight to support tracing of contacts at a local level and prevent spread of the virus in our region. 
The Local Tracing Service opening times are:

  • Monday to Friday: 11.30am to 7.30pm
  • Weekends and Bank Holidays: 10am to 3pm (Closed Christmas Day and New Year’s Day)

See below for details of testing centres.

How the Local Tracing Service works

If you have tested positive for coronavirus, you will be contacted by NHS Test and Trace. You may also be notified by the NHS COVID-19 app.

If NHS Test and Trace are unable to reach you, the Local Tracing Service will try to get in touch.

Text alerts will be issued telling you to expect a call, followed by a phone call from 01962 826982.

You will be asked about your movements in the days prior to the start of symptoms or a positive test. You will also be asked for relevant information about your close contacts which will then be shared with NHS Test and Trace.

You will not be asked for financial information.

When to book a test

Follow self-isolation guidance and book a test if:

  • you have one of the three main symptoms of the virus (a high temperature, a new, continuous cough, or a loss or change to your sense of smell and taste)
  • you are advised to do so by NHS Test and Trace

Book online or call 119.

Testing options in Hampshire

There are several ways to get tested. You must book an appointment first.

  • A permanent Regional Testing Site at Southampton Airport
  • 3 Mobile Testing Units which travel to areas of greatest need in Hampshire

6 appointment-only walk-through Local Testing Sites in Hampshire at:

  • Aldershot – Parsons Barracks car park
  • Basingstoke – The Anvil, Churchill Way E
  • Fareham – Cams Alders car park
  • Gosport – Walpole Park car park
  • Havant – Havant Civic Centre car park
  • Winchester – Worthy Lane car park

You will not necessarily be offered an appointment at the Local Testing Site nearest to where you live.

Anyone unable to travel to a testing site by private car or walking should consider booking a home test. If you’re having difficulty booking a test, keep trying – more tests are made available throughout the day.

Make sure you complete the form in full, including reading and agreeing to the terms and conditions.

What to do after your test

While you are waiting for the result, you must continue to self-isolate. If you have attended a testing site, return directly home.

If your test is positive, you and your household must continue to follow the guidance on self-isolation.

The importance of tracing

We know how quickly and easily the virus can be transmitted from person to person. Prompt self-isolation, testing and tracing are vital for controlling further spread of the virus and protecting public health.

Tracing is a proven method of disease prevention control used for many years by public health experts. The aim of tracing is to identify and provide support to people ('contacts') who may have been infected through exposure to another infectious person.

The tracing process prevents further transmission of a disease by separating people who have (or may have) an infectious disease, from people who do not, through self-isolation. This is called 'breaking the chain of infection'.

That is why it is so important to:

  • Complete registration forms as fully and accurately as possible
  • Remember to 'check in' wherever you see the NHS QR code

If you receive a positive test, tracing call handlers must be able to get in touch as quickly as possible, and give the appropriate guidance and support to you and your close contacts.

Download the NHS COVID-19 app – it's the quickest way to tell if you are at risk of infection and alert your contacts.

Governance

Hampshire County Council, working closely with Hampshire and Isle of Wight Local Resilience Forum partners, is responsible for arranging the testing locations in the area.

The provision and availability of testing is led by the Department of Health and Social Care.